Assured & Protective India Pvt Ltd is committed to providing reliable, durable, and high-quality safety footwear to our customers. Below are the details of our shipping and return policies to ensure a smooth shopping experience.

 

1. Shipping Locations: We proudly ship our products both domestically and internationally. For international orders, please note that customs fees, taxes, and other duties may apply, depending on the destination country.

 

 

All orders are processed within 1-3 business days after receipt.

Orders placed on weekends or holidays will be processed the next business day.

During peak seasons or promotional periods, processing may take longer. We will notify you of any significant delays.

3. Shipping Methods: We offer the following shipping options to our customers:

 

Standard Shipping (3-7 business days)

Expedited Shipping (1-3 business days)

International Shipping (delivery times may vary by country)

Shipping rates are calculated at checkout based on the weight of your order and your delivery location.

 

4. Tracking Your Order: Once your order is shipped, a tracking number will be emailed to you so you can follow your package’s journey. If you do not receive this email, please contact our customer service team at [email protected].

 

5. Shipping Delays: While we aim to meet all delivery estimates, unforeseen factors such as weather, customs delays, or carrier issues can occasionally cause delays. Please contact us if your package is significantly delayed.

 

1. 30-Day Return Policy: At Assured & Protective, we stand by the quality of our safety shoes. If you are not completely satisfied with your purchase, we offer a 30-day return policy starting from the date you receive your order.

 

 

The item must be unused, unworn, and in its original packaging.

You must provide proof of purchase (order number, receipt).

2. Return Process: To initiate a return, please contact our support team at [email protected] with your order details and the reason for the return. Once approved, you will receive instructions on how to send the item back to us.

 

3. Refunds: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, the refund will be processed within 7-10 business days and will be automatically applied to your original method of payment.

 

 

Shipping costs are non-refundable.

If you receive a refund, the cost of return shipping (if applicable) will be deducted from your refund.

4. Exchanges: If you wish to exchange a product for a different size or style, follow the same return process. Once the returned item is inspected and approved, we will ship out the replacement item. Exchanges are subject to availability.

 

5. Defective or Damaged Products: If you receive a defective or damaged product, please contact us immediately at [email protected]. We will arrange for a replacement or full refund at no extra cost to you.

 

For any additional inquiries regarding shipping or returns, please feel free to contact our customer support team at [email protected] or call us at +91-1204227888

 

Thank you for choosing Assured & Protective, your trusted source for premium safety footwear.