At Assured & Protective India Pvt Ltd, we prioritize customer satisfaction and stand by the quality of our safety shoes. If for any reason you are not entirely satisfied with your purchase, we’re here to help. Please review our refund policy below:
Eligibility for Refunds
Items must be returned within 30 days of the original purchase date.
The product must be unused, unworn, and in the same condition that you received it.
The item must be returned in its original packaging with all accessories and labels intact.
Proof of purchase (such as an order confirmation or receipt) is required to process the refund.
Non-Refundable Items
Customized safety shoes or special orders.
Products purchased during clearance sales or promotions are non-refundable unless defective.
Damaged or Defective Products
If you receive a damaged or defective product, please contact us immediately. We will provide a full refund or exchange after verifying the defect. You may be required to send the product back to us.
Return Shipping
Customers are responsible for paying the return shipping costs unless the product is defective or the wrong item was delivered.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Refund Process
Once your return is received and inspected, we will send you an email notification confirming the status of your refund.
If your return is approved, a refund will be processed within 7-10 business days, and a credit will be applied to your original method of payment.
Late or Missing Refunds
If you haven’t received a refund within the expected time frame, please:
Check your bank account or credit card statement.
Contact your bank or credit card company, as processing times may vary.
If you’ve done the above and still haven’t received your refund, please contact us at [Customer Support Email/Phone Number].
Contact Us
For any questions regarding refunds or returns, please reach out to our customer service team at:
Email: safetyshoeskart.com
Phone: +91-1204227888
+91-9355151111
+91-9355151111
Thank you for choosing Assured & Protective. We are committed to providing high-quality safety footwear and exceptional customer service.
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reached us
- B-99, B Block, Sector 63, Noida, Uttar Pradesh 201301
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+91-1204227888
+91-9355151111 - cc@safetyshoeskart.com
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